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Calculate Churn - SaaS Edition

Churn. If you’ve been around a software as a service (SaaS) company, service, or retail company you’ve probably heard of it.

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How Trustpilot Scoring Works

Trustpilot is a wide-spread consumer review platform. Founded in 2007, they have over 1m reviews posted every month from consumers.

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What is NPS? A Guide

Net Promotor Score. Often shortened to NPS, NPS is a measure developed by and trademarked Fred Reichheld, Bain & Company and Satmetrix.

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